Hello,
I have updated from MacOS Sierra to Monterey and suddenly Insync need to be update. Problem: the latest version is not compatible with Monterey.
What is the latest version that is compatible with Monterey? And where could I download it?
Thanks!
Max
Hi @MaxD,
Can you try this please: https://cdn.insynchq.com/builds/mac/Insync-3.8.2.50468.dmg
Thank you!
Mia
I’ve tried.
Insync is taking 90-100% of the CPU, and its window remains entirely white.
I cannot even set it on pause.
Is it scanning my hard drive? I will leave it work overnight to see if it eventually does something.
Hi @MaxD,
My apologies for this! Insync only supports MacOS 13 and higher as shown here, and unfortunately we cannot provide support for an older version. 
Just to confirm, the latest version you’ve tried is the same one from the link I shared, which is version 3.8.7.50505, correct?
Yes, that’s this version.
I let it run overnight and it is now fully working and synced. Thanks!
@MaxD Thanks for the update! Wait-- just to be absolutely sure, which version is fully working right now - 3.8.2 or 3.8.7?
I’m confused. The link you shared above is 3.8.2, not 3.8.7.
The version I downloaded from your link is 3.8.2, the version I installed is 3.8.2. The version currently installed (and fully working) is 3.8.2.50468.
I’m on Monterey (12.7.4).
Hey,
With the change of version, Insync is duplicating everything from cloud to local. It created folder with “(2)”. I stopped it so I don’t have to delete all these duplicates. How can I prevent it from duplicating everything?
@MaxD I mentioned the latest version here (3.8.7) but wasn’t so clear on what link I was pertaining to exactly. Apologies for the confusion and please disregard. 
Thank you as well for confirming that the 3.8.2 worked for you!
Regarding the duplicates - could you please walk me through how you setup Insync on your computer? Did you use an existing folder as your base folder (sync location), or did you use a new and empty folder?
If you reused an existing folder, I would recommend removing your account then adding it again. But this time, please use a new and empty folder where your files are downloaded to.
Let me know if you have any questions or concerns.
I use Insynq to synchronize two computers (one at work, one at home) via Google Drive.
Insync on my computer at work works well.
Please clarify your suggestion:
So far, my base folder is /Users/my_username/Docs/. What you suggest is to discard this folder, and instead create a new folder, for instance /Users/maxdeforet/Docs2 where I would download my entire Google Drive (50Gb)?
It would be much easier for me to let Insync truly detect the differences between the local and cloud folders and stop duplicating folders locally.
Hi @MaxD, indeed it would be more convenient to use the existing folder and let Insync file-match. There seems to be an issue with that, though, which led me to the suggested workaround.
Can you send your logs.db and out.txt files to support@insynchq.com? We’ll investigate this duplication issue first and see what’s causing it before you start over with the sync. Logs can be found here: Locating the log files | Insync Help Center
Make sure to collect the logs after quitting Insync. Thank you!