New simplified pricing!

I have a pro account (which I guess is now a plus account?)

" 1) free version upgrades " I’ve always had free version upgrades… how is this a feature?
"2) a new volume discount, which starts at the second purchase" ??? Why would I care? I don’t have 40 gmail accounts.

There is a LOT of noise here. And I’m not clear what it means, particularly with the new upgrade offer still to be published. I’m A PRO member, and have been happy with INSYNC; but if you guys screw us over with pricing I’ll drop you like a hot scone, and I think others will do the same. Please ensure the offer you make doesn’t force anyone to spend more money for features they don’t need. Simplified pricing is nice if it’s in the customer’s favor, but if it’s driven by internal efficiency or repositioning to increase revenue, it will often backfire on the vendor. Again : please make sure you are loyal to customers who have supported you as you’ve grown and offer us something at least as good as what we have.

Please clarify the path for PRO members. This is very poor customer management!! You guys are rank amateurs when it comes to marketing, product management, and PR…if the price ain’t right, I’m outa here and will make sure all my Linux friends hear about it.

I too would like this answered.

Hello all – update on Update 2: free Prime promo and upgrade paths

Now when you buy one license for one Google account and later decide to buy a further license to the second account get a 10% discount or not?

@Laupe if you buy a 2nd license later on you will get a 10% discount. That will be possible through the Prime dashboard where you can manage and buy more licenses. It will be announced and released soon :slight_smile:

Your product doesn’t working. 2 month is no answer from support. Please return my money!

Hi Igor,

Please send in your account via support@insynchq.com so we can process this for you. Thanks.

I sent it several times. forwarded again

Hi,I purchased yesterday your software and I don’t get the key yet