No version for Ubuntu 21.10? (FIXED)

Chaz · September 24, 2021, 9:07pm

Same here. I get a blank login window. I get Icons nothing else

mia · September 26, 2021, 3:15pm

Hi @Chaz @Nicolas_Abel_Carbone @Olaf_Jorgensen! Could you let me know if this workaround is helpful?

I have just forwarded that to our engineers so we can align it with the latest info

Heikki_Moisander · September 26, 2021, 5:51pm

Installer did not run, by adding a repository for hirsute installation finally completed, but insync will not launch at all.

mia · September 27, 2021, 8:30am

I’ve sent this to our engineers for investigation. Just checking that you’ve tried the workaround I posted here? The link is: Blank screen on ubuntu 21.10

Nicolas_Abel_Carbone · September 27, 2021, 1:44pm

@miamoran:
The workaround does not work for me either. It does not launch at all, no icons, no errors. In the log fileI get the error posted above:
Settings schema ‘org.gnome.settings-daemon.plugins.xsettings’ does not contain a key named ‘antialiasing’

I think this is related to changes in Gnome 40. Here you can see other apps hitting the same problem, they had to be updated to point to another field in the config file:
https://gitlab.gnome.org/GNOME/gtk/-/issues/3680
https://bugs.launchpad.net/ubuntu/+source/gtk+3.0/+bug/1922464

mia · September 28, 2021, 6:50am

Hi @Nicolas_Abel_Carbone Many thanks for letting me know that the workaround was not effective for your setup.

Let me send this to our Linux team and will advise you from there.

mlaverdiere · October 2, 2021, 5:29pm

While we wait for the fix, a workaround is to choose x.org session at login (instead of Wayland).

On my system current Inscync version runs just fine under x.org (but then you loose the new 3 fingers gesture to navigate in the new GNOME 40 shell, which just work under Wayland).

If someone finds a good workaround for Wayland, please let us know.

mlaverdiere · October 2, 2021, 6:35pm

Another info: Under x.org, syncing is working, but the settings window is all grey.

mlaverdiere · October 2, 2021, 10:06pm

Finally, here’s the workaround (temporary fix) to start it under Wayland. It should work with this command:

env GDK_BACKEND=x11 insync start

Sync is working but as already reported, the settings window is all grey.

yasniel · October 4, 2021, 1:47am

it’s strange, this solution doesn’t work for me. In Fedora 34 & openSUSE Tumbleweed insync works fine under wayland.

mia · October 4, 2021, 6:39am

Hi @yasniel! Which workaround-- this one here or the one recently shared by user mlaverdiere?

mia · October 4, 2021, 6:40am

Hi @mlaverdiere! By all grey – did you mean that the whole Insync app UI is a blank screen?

yasniel · October 4, 2021, 12:44pm

mia · October 5, 2021, 2:08am

Hmm I see. And what I understand is that you’ve also tried the env GDK_BACKEND=x11 insync start command correct?

siucdude · October 5, 2021, 7:12am

Hello All,
I can confirm i just put up Beta of 21.10 and no go… Ive tried both options and nothing is working…
Thank You

mlaverdiere · October 5, 2021, 5:23pm

Hi @mia: Yes, the app UI is a blank (grey) screen, but the icon on the top bar is showing and sync is working.

Again, on Ubuntu 21.10 beta (regular version with GNOME, under Wayland), here’s the command I use as a workaround:

env GDK_BACKEND=x11 insync start

yasniel · October 7, 2021, 12:44pm

yes exactly it’s a Ubuntu 21.10 fresh install

Mike_Adams · October 7, 2021, 6:11pm

The QTWebEngine within Insync needs to be updated. There was a commit by the Qt team months ago that fixed this.

Mike_Adams · October 7, 2021, 6:19pm

Here is the fix: https://codereview.qt-project.org/c/qt/qtwebengine-chromium/+/374205

Mike_Adams · October 9, 2021, 4:42am

A new bugfix to glibc has been pushed to impish by the Ubuntu team. However, this is just so developers have time (until 22.04) to upgrade their bundled QTWebEngine distributions.