Insync process dosent start after upgrade to ubuntu 21.10

vipulpopat · October 16, 2021, 9:25pm

I re-installed and tried but the process doesn’t start and am stuck here.
kindly help

(base) vipulpopat@vipulpopat-XPS-13-9370:~$ insync start
(base) vipulpopat@vipulpopat-XPS-13-9370:~$ ps -fax | grep insync
12116 pts/0 S+ 0:00 _ grep --color=auto insync
(base) vipulpopat@vipulpopat-XPS-13-9370:~$

miamoran · October 17, 2021, 11:58pm

Hi, could you run insync start --no-daemon and send the output here?

Additionally, could you let me know if these workarounds (here and here) work?

Jordan · October 18, 2021, 7:30am

Hi,
I get the same issue: Installed Ubuntu 21.10 and insync is not starting anymore.
Here are the asked logs:

Warning: Ignoring XDG_SESSION_TYPE=wayland on Gnome. Use QT_QPA_PLATFORM=wayland to run on Wayland anyway.
(insync:9758): GLib-GIO-ERROR **: 09:24:54.195: Settings schema 'org.gnome.settings-daemon.plugins.xsettings' does not contain a key named 'antialiasing'

The first workarround didn’t work for me, but the following one did:

env GDK_BACKEND=x11 insync start

miamoran · October 19, 2021, 4:36am

Hey @Jordan Thanks so much for letting me know that the 2nd workaround was helpful. We’ll let our users know as soon as the Ubuntu 21.10 Insync installer is available

kkruecke · October 20, 2021, 10:17am

Thanks for the workaround! Saved my day.

ToddJBB11 · October 21, 2021, 3:17pm

Neither fixes work in this configuration:

/:-------------:\ toddb@fedora
:-------------------:: ------------
:-----------/shhOHbmp—:\ OS: Fedora Linux 35 (Workstation Edition)
/-----------omMMMNNNMMD —: Host: AB350N-Gaming WIFI
:-----------sMMMMNMNMP. —: Kernel: 5.14.10-300.fc35.x86_64
:-----------:MMMdP------- —\ Uptime: 1 hour, 44 mins
,------------:MMMd-------- —: Packages: 2264 (rpm), 5 (flatpak)
:------------:MMMd------- .—: Shell: bash 5.1.8
:---- oNMMMMMMMMMNho .----: Resolution: 1920x1080, 1920x1080
:-- .+shhhMMMmhhy++ .------/ DE: GNOME 41.0
:- -------:MMMd--------------: WM: Mutter
:- --------/MMMd-------------; WM Theme: Adwaita
:- ------/hMMMy------------: Theme: Fluent-round-dark [GTK2/3]
:-- :dMNdhhdNMMNo------------; Icons: Win10Sur-blue-dark [GTK2/3]
:—:sdNMMMMNds:------------: Terminal: gnome-terminal
:------:://:-------------:: CPU: AMD Ryzen 5 2400G (8) @ 3.600GHz
:---------------------:// GPU: NVIDIA GeForce GTX 1050 Ti
Memory: 4257MiB / 15937MiB

miamoran · October 25, 2021, 5:24am

Hi @ToddJBB11 - I’ll announce once the F35 build is ready for users like you!

brianr0922 · October 26, 2021, 2:24am

Thanks for the workarounds. By doing both commands:

export QTWEBENGINE_CHROMIUM_FLAGS="–no-sandbox"
env GDK_BACKEND=x11 insync start

Everything works, including the app window. Looking forward to a new version!

miamoran · October 26, 2021, 6:56am

Thank you for your patience, @brianr0922!

brianr0922 · October 26, 2021, 2:30pm

There is one thing about which I am curious. I was using Wayland the entire time I had 21.04, but Insync worked fine. What has changed in 21.10 that now requires x11?

cdysthe · October 26, 2021, 3:15pm

It requires X11? That would not be good since most large distros are moving to Wayland now. I could swear I used InSync on Ubuntiu 21.04 with Wayland, but maybe I’m wrong?

brianr0922 · October 26, 2021, 5:29pm

I say that since the workaround:

env GDK_BACKEND=x11

seems to indicate so. For sure I used Wayland on 21.04 as well and it worked, so it is strange that it is not working in 21.10.

miamoran · October 27, 2021, 3:53am

@cdysthe @brianr0922 Hi! I have confirmed that you don’t have to run X11 once we’ve deployed the fix in an upcoming release. Switching to X11 is a temporary solution to get Insync to run again, but this shouldn’t be required in an upcoming Insync version. Thank you!