Not syncing after move to new server

[dipesh]

@EricDavelaar: Sorry for the delayed response. Please visit the following how-to page to see how to selectively sync files and folders:

https://forums.insynchq.com/t/how-to-selectively-sync-google-drive-folders-and-files/31

If you want to start afresh, you will have to remove account and add again but you shouldn’t to it unless it is really needed. Please note that starting afresh requires re-downloading all the files. If you are still experiencing issues, kindly send to us the logs.db file from your machine to support@insynchq.com.

How to find the log files

Tray icon is visible Click on the [image] in your tray menu. Click on the ellipsis to show the support center directory [ellipses] Go to support and click on locate logs - We’ll need the logs.db and out.txt files for investigation [4 locate] Tray icon is not visible The following directories contain logs.db and out.txt: Windows %appdata%\Insync You can copy and paste this path directly into Explorer’s address bar, and it will automatically open the folder containing the logs. M…

Thanks.