Removed files appear as incoming shares

[DannyMac]

Hello,

Whenever I “remove” a file using Google Drive on the web, it then appears as an “incoming share” on InSync. If I then delete the file on my machine manually, my account shows as fully synced, how do I get InSync to just remove files which I delete using the online interface?

Thanks.

[jaduenas]

Can you let me know your OS?

[DannyMac]

Unfortunately I’m using Windows 10.

[jaduenas]

Can you send in your logs so we can check this out?

How to find the log files

Tray icon is visible Click on the [image] in your tray menu. Click on the ellipsis to show the support center directory [ellipses] Go to support and click on locate logs - We’ll need the logs.db and out.txt files for investigation [4 locate] Tray icon is not visible The following directories contain logs.db and out.txt: Windows %appdata%\Insync You can copy and paste this path directly into Explorer’s address bar, and it will automatically open the folder containing the logs. M…

cc @dipesh

[DannyMac]

Jaduenas,

I have just tried replicating this with a few scenarios for the logs but it doesn’t appear to be happening any more.
At the time I was moving loads of files in all sorts of different directions but it appears to be fine now.

Thanks anyway.

[DannyMac]

Jaduenas,

This problem has started again.
How would you like me to get the logs over to you?

Thanks.

[jaduenas]

Send them along with the link to this post to support@insynchq.com How to find the log files