This message started popping up some time yesterday afternoon, and constantly keep appearing in the Windows notification area.
I have tried to use “Add a OneDrive account” in order to refresh the login, to no avail. I haven’t changed any InSync settings, or changed my OneDrive password, so I can’t tell what prompted this issue.
Any steps I can take to resolve this?
I have tried the “Alternative Login” button. I followed the instructions, which resolves the error only for a short while.
I have the exact same issue after updating to the latest version, it doesn’t stop and if I try to login it never finishes the process. I’m using onedrive
This popup is popping up every second and it is very annoying.
Tried logging in again multiple times and also tried to use the alternative way of logging in, with manually pasting the Oauth link into the application.
Well. Clearing the browser cache will not fix the problem for me. I have also tried using the manual login (Help --> alternative login) with another browser. It looks like the program is logged in, because files are being edited when I look at the cloud.
It still keeps popping up that I have to login though. This pop-up appears and disappears right away. It also keeps trying to upload the same files over and over again.
Unfortunately updating to the latest version (v3.2.1.40839) didn’t make a difference. I have noticed, file changes are in fact being synced, but only when the application is running for a few minutes…
I recently enabled MFA (Multi-Factor-Authentication or 2FA) on my Microsoft 365 account.
This caused me to have to re-auth with all my connected devices.
However I get the “Your authentication token has expired. Please try logging in again.” error with Insync.
When I goto Help => Alternative Login and paste the OneDrive URL into a browser and Authenticate with Microsoft I get a blank page and no code to enter into Step 2 of the alternative login.
I have sent my out.txt and logs.db to support@insynchq.com but strangely there wasn’t even an auto-reply.
Seems to be a problem with their authentication end-points, as well as the app.
Support got back to me. And the following worked for me.
Remove your account from the app. To know how to remove your account, visit this Help Article.
Close the app
Clear your browser cache
Open the app again
Log back in!
Warning:Note that removing your account from the app will erase your custom selective sync location settings and ignore rules. You’ll need to set them up again upon logging in.
Hi guys! For those who are experiencing an expired token issue on the latest version (3.2.7), please shoot us an email at support@insynchq.com-- we have an alpha build that we can send for testing before we roll it out.
So far, a couple of users have already confirmed the fix-- would love for you guys to try it out as well.