Every day I open my laptop, I get a notification telling me I’m on the Prime plan. I know I’m getting old, but I can still remember my Insync plan for more than 24 hours. These notifications feel a bit redundant.
Is there something I can do to stop this notification from appearing, or does this require a bug fix?
Same thing on windows 10. Annoying with 7 accounts.
I guess that make it a trifecta. I’m getting it on Linux as well.
Hi guys! So sorry about this bug. It’s a known issue that our engineers are working on. 
The license notification should only pop up if you update your licenses (ie buy from being on trial, upgrades, etc). I’ll escalate this so we can release the fix asap.
Not fixed for me on Windows 10, still happens at least once daily.
Insync v3.0.25.40643
Hi! We fixed this in 3.0.27. Our latest version is now 3.0.31. Please update your app and let me know if this persists.
Getting this same behavior on 3.7.1.50307 on Win11.
Hi! We have received some reports from other Win11 users as well. This is definitely not supposed to happen; a pop-up notif about your license should only appear when it is updated or refreshed. Please do send your logs to support@insynchq.com and include the following files in the folder:
If these are too big for an attachment, feel free to send us a link so we can download these.
Hi all! Could you please update manually to 3.7.3? The fix is available in this version.
Please note that it’s still on an early Forums release! Feedback is always appreciated