Insync does not initiate syncing on all my PRO accounts on start up

[terpua]

@sdirghalli It looks like you are experiencing database corruption which is a known issue.

These are related issues to what you’re experiencing:

Can't delete an account

I have two accounts, and one of them didnt have a local folder. I then upgraded insync and now I can’t delete the one that doesnt have a folder. I have tried adding the account again but it still only shows me the primary account. I don’t want to delete the app as I’ll lose the sync state on the account that is working. I see both the accounts when I right click on the icon. However within the left click app open I only see the account that has a home folder. Is there a way I can manually dele…

1.2.3 is COMPLETELY BROKEN

first your piece of sh… did AGAIN FORGET one of my three accounts. then i couldnt add it anymore because insync said its already there. oO then i noticed i could not even remove it because it wasnt SHOWN. m( then i did uninstall this piece of sh… removed all evidence it ever exist and did reinstall it. NOW i could add my “lost” account again, but this piece of sh… did REFUSE to USE the EXISTING datadir. so i had to create a new one. i moved then from the OLD to the NEW and hope that your “c…

We are working on a fix but no ETA.

In the meantime, please send us your logs so we can verify if you are experiencing db corruption:

How to find the log files

Tray icon is visible Click on the [image] in your tray menu. Click on the ellipsis to show the support center directory [ellipses] Go to support and click on locate logs - We’ll need the logs.db and out.txt files for investigation [4 locate] Tray icon is not visible The following directories contain logs.db and out.txt: Windows %appdata%\Insync You can copy and paste this path directly into Explorer’s address bar, and it will automatically open the folder containing the logs. M…

I have also cc’d our engineer @dipesh

Thanks for reporting the issue