New Insync version: 1.3.5


#7

@Vitor_Santos: I see. Just to confirm, these are the commands you ran:
sudo yum -y remove insync
sudo rm -r /usr/lib/insync
sudo yum install insync

Could you paste here the output for the commands above?


#8

Hi, it seems to be working now!
Not sure what I missed before (i think the rm line).
Thanks a lot!


#9

@Vitor_Santos: That’s good. Let us know if you encounter any more issues.


#10

will there be a centos version


#11

Hi @tino it’s on our downloads page (https://www.insynchq.com/downloads) but it’s on beta


#12

I see a UI glitch. No folder icons in selective sync panel on Mac. If you click a name to open a folder the folder icon shows up. But not from start.

Thanks for looking into this, Jan

Mac OS X 10.11.3 / MBPR 15" mid-2015


#13

I just installed this version on a new install of Debian Jessie, and the process is started, and I got to configure the installation via a chrome window that opened, but I’m not getting a tray icon, and it’s not syncing my files. Any ideas on what I could do?


#15

Hello @janpeeters, thanks for letting us know about this issue, we’ll take a look at it.


#17

@Dustin_Hess: Please send your logs to support@insynchq.com for investigation: How to find the log files. What desktop environment are you using?


#18

@marte @jaduenas @lpugoy I have never seen a so buggy version of Insync. It freeze an iMac 27 5k with 64gb of ram and 4gb of gpu. The external drives (airport time capsule, last generation) on which my two insync folders are located have difficulties to been visualized, not showing the files.
I have connected my macbook air to both my airport time capsule and i can perfectly navigate in al the folders (insync folders too), so i can exclude that it’s a problem of my airport time capsules.
Quitting insync on my iMac DOES NOT fix the problem, I have to restart the iMac blocking insync to lunch at startup.

please find a fix

thank u all

This folder got stacked in sync, even if i selected to don’t sync it. I can’t even deleted or rename it from my air time capsule giving me error “An unexpected error occurred (error code -43).” or “You can’t copy the item “” because its name is too long or includes characters that are invalid on the destination volume.”

Update:

I was able to move the damage folder outside the insync folder (but still keep it inside the airport time capsule disk)

  1. it’s anyway impossible to delete the damage folder, not even by terminal
  2. some files in insync subfolder didn’t appear…i had to force showing them by searching them in the manage folder of insync program

any idea or fix?


#19

@Guido_Ricciuti For 1) what command do you use in the terminal to delete the damaged folder and what error does it give you? For 2) do you mean that some files don’t sync until you click on them on the selective sync UI?

Thanks for letting us know of your issues.


#20

@marte first of all the folder “instagram photo i like”, once it was out from insync folder, had been renamed in “ppp” to don’t confuse me while I’m working.

  1. First i tried with the directory/folder using:

sudo rmdir /Volumes/Data/ppp

terminal answer:

rmdir: /Volumes/Data/ppp: Directory not empty

Second I tried with a specific file in the directory/folder using:

sudo rm /Volumes/Data/ppp/Good\ night!!明日は辻堂駅近くでチャリティイベントに参加します。ペットの殺処分を0にする…0-1200でチャリティバザーを行います。これない方は、応援しててね!\ by\ marutaro.j

terminal answer:

rm: /Volumes/Data/ppp/Good night!!明日は辻堂駅近くでチャリティイベントに参加します。ペットの殺処分を0にする…0-1200でチャリティバザーを行います。これない方は、応援しててね! by marutaro.j: No such file or directory

  1. yes exactly

thank u all


#21

Hello @Guido_Ricciuti,

For 1), try doing sudo rm -r "/Volumes/Data/ppp" instead. Make sure that ppp is already backed up somewhere because that command will delete ppp without putting it to trash.

For 2), we’ve received similar results from some users and will have a fix soon.

Thanks.


#22

Hi @marte

I tried with the command

sudo rm -r "/Volumes/Data/ppp"

terminal answer:

rm: /Volumes/Data/ppp/#runtofeelgood @hillsidecityclub yazarak koştuğun parkurdaki en iyi kareni paylaş!_.Ödüller çok büyük!…önüş uçuş✈️_✅ Şehrin en hip otellerinden birinde 2 gecelik konaklama_✅ Şehrin enfes maratonuna katıl.jpg\002: File name too long
rm: /Volumes/Data/ppp/Good night!!明日は辻堂駅近くでチャリティイベントに参加します。ペットの殺処分を0にする…0-1200でチャリティバザーを行います。これない方は、応援しててね! by marutaro.jp\001\001: File name too long
rm: /Volumes/Data/ppp: Directory not empty

I tried with the command

sudo rm -r /Volumes/Data/ppp

terminal answer:

rm: /Volumes/Data/ppp/#runtofeelgood @hillsidecityclub yazarak koştuğun parkurdaki en iyi kareni paylaş!_.Ödüller çok büyük!…önüş uçuş✈️_✅ Şehrin en hip otellerinden birinde 2 gecelik konaklama_✅ Şehrin enfes maratonuna katıl.jpg\002: File name too long
rm: /Volumes/Data/ppp: Directory not empty

maybe a team viewer session so that u can have a better/deeper look at the problem?

thank u


#23

@Guido_Ricciuti, can you try this:

sudo find "/Volumes/Data/ppp" -d -delete

If it still doesn’t work, let me know and I’ll PM you details for a team viewer session. Thanks!


#24

@marte I tried and terminal answer is:

find: -delete: /Volumes/Data/ppp: relative path potentially not safe

let me know how to proceed?

thank u for ur time


#25

@marte after 45/60min from the last command u suggested me ***“sudo find “/Volumes/Data/ppp” -d -delete”***, I noticed that the “ppp” folder got empty (that’s ok cause these files inside were corrupted)…

so with the command "sudo rmdir /Volumes/Data/ppp" , i was finally able to delete this folder!!

thank u again for ur time !!! :)))


unpinned #26

#27

Hello @Guido_Ricciuti, can you try the new version for your 2nd issue and see if it resolves?

Thanks.


#28

Hi @marte ! Im gonna test it out and keep u informed !