OneDrive account reappears after removal (Linux app)

[tafol]

Hi,

I’d like to report another strange behavior related to OneDrive accounts in Insync.

I removed my OneDrive account from the Insync app using “Remove account”, following the official instructions described here:

How to remove expired account on Linux app

Just spent 15 minutes trying to figure out how to remove accounts from Insync and still can’t find it. The “Remove account” button shown in another answer is missing. I got the latest app version 3.8.7.50516-jammy on Ubuntu. [Insync] What gives. It shouldn’t be this hard to remove an account. Seems like a major usability oversight.

Initially, the account does get removed correctly. However, after some time — and I believe especially after rebooting the PC — the same OneDrive account reappears automatically in Insync, without me adding it again or performing any action.

At that point, Insync behaves as if the account were still configured.

Has anyone else experienced this?
Is there any additional step needed to fully and permanently remove a OneDrive account on Linux?

Thanks in advance.

[mia]

Hi @tafol, could you try the following:

1. Remove the OneDrive account
2. Reinstall Insync (do not delete anything from ~/.config/Insync). This will not affect your existing sync configurations.
3. Restart Insync

Observe for a few days and let me know if the issue persists.

[tafol]

Thanks, Mia. How should I reinstall Insync?
As you can see in the attached Discover screenshot, when I open the .deb file it says that Insync is already installed and doesn’t allow me to reinstall it.

For reference, I’m running KDE neon User Edition (Ubuntu 24.04 LTS–based), with Plasma 6.5.5, Qt 6.10.1, on Wayland.

[mia]

Hi @tafol,

To uninstall, run sudo apt-get remove insync, then re-install by either downloading the .deb or via APT repository: Linux - Download Insync

[tafol]

Thanks, Mia. I had forgotten that Insync was installed via the APT repository, and that the repository is enabled in Discover.

I think the app may have been updated at some point during a system update, and it now seems that the account no longer reappears after a reboot. I’ll keep an eye on it over the next few days to confirm.

I’ll also remain waiting for a solution to the shared folders issue discussed here:

OneDrive Shared Folders issue

Hi, I’m having an issue with Insync not recognizing my OneDrive Shared Folders. OneDrive itself recognizes all my shared folders normally (they appear in the web interface), but Insync only shows one of them. The other shared folders don’t appear in the Insync interface at all. Additional notes: I already removed my OneDrive account from Insync and added it again. I also reinstalled Insync completely. The problem persists: Insync does not create the local shared folders and doesn’t list all…

Thanks again for your help.

[mia]

Thanks for the update, @tafol! Rest assured that I will be updating all affected users as soon as the OneDrive Shared Folders issue has been resolved.