Progress stuck (XXX items queued) - syncing does not work


#1

Insync says 111 items queued but nothing is happening. No files are being uploaded to the server; if any file is added on the server, it is not being downloaded.

In other words, Insync is not working at all.

insync get_sync_progress
111 files queued

Version 1.4.3. - Linux Debian 9

If I close the application, it starts but stays locked again after synchronizing some files.
It is not a problem with ISP.


#2

Please try this and let us know if it works: New version - unable to SELECT what to synch


#3

Dear, i update insync_1.4.3.37063-stretch_amd64.deb to insync_1.4.4.37065-stretch_amd64.deb.

Do not delete the account, only just update.
The files are in a folder that was previously synchronized.
There are new folders, and new files inside it.

If I close the application, it starts but stays locked again after synchronizing some files.


#4

Dear, and followed the steps, but the exact same thing happens:
Remove the account, reinstall, re-setup, select what to synchronize.

Choose to install it in a clean installation on a new computer (laptop), and the same thing happens. It is not about the same folder.

What can I do to try to know what is due?

Regards


#5

@eroz Did you setup on an empty folder?


#6

Dear, in the clean installation configure a new empty folder, selecting that only synchronize that folder, try to upload 500 photos (approximate size of 1 megabyte per file), and the same thing happened. After synchronizing some files it got stuck.
The truth is that I gave up and abandoned, and just to finish synchronizing, I close and open the application.
The laptop with which I have been testing and returned, was a friend who asked me to reinstall the system.

On my laptop, after I completely synchronized (after closing and opening the application), so that it would finish synchronizing, if I update one or two files (which is how I normally use it), they synchronize without problems.
I have had no problems. If I start synchronizing folders with many files inside, that’s when the problem occurs.
It’s the only thing I can help them with in my use.
If you need another test, please tell me which ones.


#7

I’ve been having the same problem. I went to the link you suggested, and It seems that checking the “Sync new children of partial folders” setting enabled under “Folder settings” got it going again…for now. I hope this fixes it. I’ve been struggling with this problem for days.

Edit: it worked for a few seconds, then stopped again.

Update #1 - 3/22/18: still stuck at 765 items queued/remaining. Restart gets it going long enough to sync a handful of files, but then it stops again. Linux Mint 18.3 Lenovo Z70/80 80FG.

Update #2 - 3/22/18: updated to 1.4.4.37065. Synced about 200 files and then stopped again at 562 waiting to sync.

Update #3 - 3/23/18: at first, all items finally synced. After moving more files into Google Drive, I’m stuck again with 220 files queued. 1.4.4 did NOT fix the problem. What can I provide to help get this problem fixed?


#8

Hi!, I Have the same problem in Fedora 27. Eventually When i stop insync and start it again the Insync works for a while and then stucks again.


#10

I’m having the exact same problem. Windows 10. It runs for X number of files and then just stops. Insync process still using 30-50% of my CPU but showing no progress on files. Updated just now to the latest 1.4.4


#11

Same here. 1.4.4 on Windows 10. Exiting and restarting resumes sync…


#12

Same in Debian Buster.

I easily reproduced the problem by creating a bunch of files in a temporary folder:

for i in {1..200}; do echo $i > a$i.txt; done

Insync upload 12 files, and then got stuck in “188 items remaining”.


#13

Here too (1.4.4 on Windows 10), except that exiting and restarting does nothing. Stuck at “49 items queued”.

PLEASE FIX!!!

And BTW, I got 1,2 TB and there is no way I do a clean install in an empty folder, as suggested in other threads.


#14

Downgrading to 1.3.24 resolved the sync issue for me for now.


#15

here too;

even after clean install and new sync folder sync issue returns.

NO FIX???

STUCK , mo more acurrate file updates with this issue on multiple devices using 1.4.4

nightmare for my workfiles.

please fix!!!


#16

1.4.x Does not work anymore for me either. Running MacOS 10.13.3, tried 1.4.4 and 1.4.3. Same issue, syncs 50 - 200 files, then just stops. Really frustrating when trying to sync 9k files and folders quitting and restarting the app, got it down to 5k over the last 4 days before I saw this post though. Thank you

When I downloaded and tried 1.3.24 it worked again. Seems the current solution is to downgrade to 1.3.24.

Thank you Alp_Ozenalp.


#17

This is an issue for me though because we use Team Drives at work. It looks like we all really need this fixed.


#18

I’m having the same issue but on Windows 10. Insync is unreliable! I can’t believe I have paid for this piece of software at some point. They should be paying us to use this software instead !


#19

Same problem here since 1.4, all files are stuck in syncing. Just downgraded to 1.3.24 and InSync started to sync again. I’m on W10.


#20

Same problem for me on 2 different computers. Am stuck with xxxx items queued (version 1.4.4.37065. Any one has a solution?


#21

Hello all.

I suggest you downgrade to 1.3.24 for now. We are working on a solution that will come out as 1.4.5.

Thanks.