List of error messages you may encounter in the Actions Required tab


#1

In this category you’ll find all the possible messages that you may encounter in the Actions Required tab – and how to resolve them.

There are 2 types of messages you may encounter: Actions Required and Errors messages

Actions Required

To resolve these messages, click on the dropdown arrow button (should be beside the message in-app) and select one of the options

File-related

Account-related

Miscellaneous
“Your locale is not set to UTF-8. This will raise errors with non-ASCII filenames.”

Errors

For these messages, if retrying doesn’t fix the issue, you may send your log files to support@insynchq.com

File-related

Account-related
“Can’t upload [file name] - Drive storage quota for [email] exceeded”

Miscellaneous
“Can’t process [file name] - [message]”